You have the right to cancel your order within 14 days of the receipt of the goods. There might be exceptions to our Returns policy for Made-to-order items. Please check with us first at hello@cuemars.com.

You must return the goods to us unused and in their original packaging in saleable condition - if they’re not, we may be unable to accept them - within 14 days of the receipt of your order.

Refunds

Once we receive the items, we will refund your purchase minus the shipping cost.  

You’ll need to cover for the return postage and for safety, we would recommend that you use a recorded delivery service and keep the proof of postage.

Please note that refunds made via Shopify might take up to 10 business days to be processed.